Table of Contents Getting Started
Agent-Based Management
Common Tasks
Data Providers
Directory Services
Auditing
Hosts
TemplatesTemplate PropertiesBatch Update TemplatesAssign TemplatesLog Management TemplatesSCAP Compliance MonitorActive Directory User Monitor TemplatesFile and Directory Monitor TemplatesWindows Monitor TemplatesCPU Monitor TemplateMemory Monitor TemplateDisk Space Monitor TemplateAccount Lockout Monitor TemplateAudit Policy Monitor TemplateLogon As Monitor TemplateLogon Monitor TemplatePerformance Counter Monitor TemplatePowerShell TemplateProcess Monitor TemplateRDP Session Monitor TemplateRegistry Value Monitor TemplateService Monitor TemplateSMART Disk Monitor TemplateSystem Security Monitor TemplateWindows Update TemplateWMI Query TemplateTask Scheduler TemplateClock Synchronization TemplateDefragment NTFS Disks TemplateNetwork and Application Monitor TemplatesSSL Certificate Monitor TemplatesDatabase TemplatesEmail Monitor TemplatesSNMP Monitor TemplatesWindows Accounts Templates
Monitors
Reports
Auto-Configurators
Filters
Actions
Schedules
Environment Variables
Options
SNMP
SSH Shell
Syslog
System Reset
Shared ViewsActive Directory User and Group FiltersAssign ActionsAssign Azure Audit LogsAssign Consolidated LogsAssign DirectoriesAssign DisksAssign Event LogsAssign FilesAssign ServicesAssign SharesAuto-Config Host Assignment PropertiesDefine CSV and W3C Log Entry ColumnsDefine Log Entry ColumnsDefine Log Entry Columns with Regular ExpressionsExecutable StatusExecutable TimelineExplicitly Assigned LogsFile ExplorerGeneral Executable PropertiesReport ColumnsReport Date/Time RangesReport Security Event Log FiltersSelect Folder or FileTarget Files and Sub-Directories
Command Line Interface
Server Configuration
Agent Configuration
Troubleshooting
Best Practices
Terminology

Corner Bowl Server Manager

SIEM, IPS, Server Monitoring, Uptime Monitoring and Compliance Software

Access Denied Errors

An Access Denied error is typically thrown by the local WMI Service when an attempt is made to access WMI functions from a host that is either not logged into the domain or when the Server Manager Service is not running with domain administrator credentials.

You may also receive an access denied error when attempting to access Administrator Shares such as c$, d$, e$ etc.

Verify the error: Open a command-prompt and type:Wbemtest
The Wbemtest application opens.
Click Connect.
From the Namespace text box, type:\\HOSTNAME\root\cimv2Where HOSTNAME is the name of the remote host throwing the error. If either host resides on a different domain or within a workgroup, specify administrator credentials that reside on the remote host or domain.
Click Connect. You should receive the Access Denied error. If you do not receive the error, verify the service is running under the same credentials as the account you are logged into the server with or Server Manager is configured to logon to the remote host as the account you are logged into the server with. Verify service credentials: From the Management Console, select View | Dashboard.
From the Service Status table verify the Logon as value is set to either a domain or local administrator account. If the value is SYSTEM or an non-administrator account, from the menu select Service | Change Service Logon .
The Change Service Logon dialog displays. Enter administrator credentials then click OK. Verify WMI permissions: Ensure WMI permissions have been set correctly. From the remote host throwing the error, open a command-prompt and type: wmimgmt.msc
Right-click on the WMI Control (local) node and select Properties. Select the Security tab and navigate to root/CIMV2. Click the Security button. Grant the account you and the service are using to access logs Remote Enable and Read Security rights. Verify DCOM settings:

For more information see: Securing a Remote WMI Connection

Verify Windows shares are enabled: From the host you are unable to download logs from, verify Windows Shares are enabled. Other things to try:

Assign Service Logon As Credentials