Summary of Block or unblock senders in Mail on Mac
- How to retrieve a blocked email account?
- How to view blocked email accounts?
- How do I access a locked email account?
- How to recover blocked emails on iPhone?
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AI Overview
AI Overview
To access a blocked email account,
identify the cause (e.g., suspicious activity, wrong password), then use the provider’s recovery process to verify your identity via phone or backup email. Use Gmail’s recovery tool or Microsoft’s ACSR form from a known device/location. If necessary, contact support and be prepared to provide account details.
Steps to Regain Access
Initiate Recovery: Visit the email provider’s login page (Gmail, Outlook, Yahoo) and click the “Forgot Password” or “Need help signing in” link.
Verify Identity: Use your pre-configured security methods, such as receiving a code via text message, an authenticator app, or a recovery email address.
Use Account Recovery Forms: If you cannot use the standard password reset, use the specific recovery forms for your provider:
Google: Utilize the account recovery form from a frequently used device or IP address.
Microsoft (Outlook/Hotmail): Use the Account Customer Service Representative (ACSR) form.
Submit Appeals for Disabled Accounts: If the account was disabled for violating policies, look for a “Request Review” or “Start Appeal” option on the sign-in page.
Contact Support: If automated recovery fails, contact the provider’s support team to guide you through manual verification.
Tips for Successful Recovery
Use Known Networks/Devices: Submit forms from a computer or phone you frequently use to log in.
Provide Details: Be prepared to list recent password attempts, folders created, or email subjects of recent messages to prove ownership.
Check Information Accuracy: Ensure you are using the correct domain (e.g., .com vs .co.uk).
Common Reasons for Lockout
Too many failed password attempts: The system locks the account to prevent unauthorized access.
Unusual activity: Accessing the account from a new location, device, or IP address.
Violation of terms: Spamming or policy breaches can lead to temporary or permanent disabled status.
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Block or unblock senders in Mail on Mac
If you don’t want to receive email messages from a specific person or group, you can block them. If you change your mind later, you can easily unblock them.
Block senders
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Go to the Mail app on your Mac.
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Select a message from the sender you want to block.
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Move the pointer next to their name in the message header, click the arrow, then choose Block Sender.
The blocked icon appears next to the sender’s name in the message list and a banner is added to the messages in the list to indicate they’re blocked. Click Manage in the banner to access the Blocked Contacts pane of Mail settings, where you can manage blocked senders.
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Go to the Mail app on your Mac.
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Select a message from the sender you want to unblock.
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Move the pointer next to their name in the message header, click the arrow, then choose Unblock Sender.